Legal

Privacy Policy

Last updated: June 5, 2026

Summary: Prodigy Operations collects your phone number and contact information only to provide SMS-based customer support services. We never sell your data to third parties. You can opt out of SMS messages at any time by replying STOP.

1. Who We Are

Prodigy Operations ("we," "us," or "our") is a business consulting company that provides missed-call SMS recovery services for plumbing businesses. We are located in California, United States. You can contact us at operationsprodigy@gmail.com or by calling (818) 927-7716.

2. Information We Collect

We collect the following information when you opt in to our SMS program or contact us:

Full name
Mobile phone number
Email address (optional)
Business name and contact details (if provided)
Messages and communications you send us

We may also collect standard website usage data such as browser type, IP address, and pages visited through cookies and analytics tools.

3. How We Use Your Information

We use your information for the following purposes:

To send you SMS messages you have consented to receive, including customer support responses, service updates, and account notifications
To respond to your inquiries and provide customer support
To send appointment reminders and follow-up communications
To improve our services and website
To comply with legal obligations

4. SMS Messaging Program

By opting in to our SMS program at https://prodigyoperations.net, you agree to receive recurring automated text messages from Prodigy Operations. These messages may include:

Missed call follow-up notifications
Appointment scheduling and reminders
Customer support responses
Service-related updates and notifications

Message frequency varies. Message and data rates may apply.

To opt out at any time, reply STOP to any message. To get help, reply HELP or contact us at operationsprodigy@gmail.com. Carriers are not liable for delayed or undelivered messages.

5. Sharing of Information

We do not sell, rent, or share your personal information or phone number with third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

With SMS service providers (such as Twilio) solely to deliver messages on our behalf
When required by law or to comply with legal process
To protect the rights, property, or safety of Prodigy Operations or others

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. If you opt out of SMS messaging, we will retain your number on our opt-out list to ensure we do not contact you again.

7. Your Rights

You have the right to:

Opt out of SMS messages at any time by replying STOP
Request access to the personal information we hold about you
Request correction or deletion of your personal information
Contact us with any privacy concerns

8. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings, though this may affect some website functionality.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: